Real Estate Agents
The European draft standard concerning services of real estate agents has met with strong criticism of consumer representatives. Similarly to other service standards also this document lacks substance — clear-cut normative provisions in terms of consumer protection (e.g. transparent indication of costs or realistic descriptions of real property) are missing. Hence, ANEC has lodged a formal complaint. As a result the standard (published in December 2011) was to be reviewed already after 3 years (instead of 5). However, a revision was not initiated.